Changelog

v1.1.0: Help centre and support desk

2026-08-28

• New help centre at /help: browsable, searchable runbooks that solve the common problems before you have to ask.
• Support tickets for everyone — free accounts, paid members, and visitors with no account at all.
• Every ticket is a live chat thread with a real person, with screenshots and log files attached.
• Rate a ticket when it is done, and tell us whether a help article actually helped.
• Staff side: a full ticket queue with priorities, SLA timers, assignment, tags, canned replies, internal notes and optional AI summaries and reply drafts.
• A public status page at /status — component health, live incidents, scheduled maintenance and 90 days of history, with a machine-readable /status.json for uptime monitors.
• While anything is degraded, the help centre and the ticket form say so up front, so you are not the fifth person to report it.

v1.0.0: Initial public release

2026-08-24

• Match stats and heatmaps, crosshair & config manager, FPS presets, skin tracker.
• Community forum with categories, search, member profiles and a live shoutbox.
• Membership tiers with signed loader licenses for the desktop app.
• Light and dark theme across the whole site.
• Security: proof-of-work signup verification, session hardening, IP audit logging and flood protection.

Release announcements are pinned in Announcements on the forum.